North Star

Ep40: AI, Work, and the Human Experience

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In the 40th episode of the CXD podcast, Oliver King is joined by Stefan Moritz, Head of Innovation at Max Matthiessen where they explore the transformative impact of AI on the workplace, leadership and customer experiences.

Is AI a game-changer or cause for concern? They explore how AI can enhance human collaboration and innovation, but also the risks of automation overshadowing human connection.

Tune in as they discuss how organisations can strike the right balance between technology and human agency, and future-proof their strategies.

Join the conversation and discover what it really means to work, and lead, in the age of AI.

Connect with Stefan Mortiz and check out his website. 

Sign up to the Metaphor Club:
 
Metaphors shape how we see the world and drive action—think “our iceberg is melting.” Stefan has started The Metaphor Club to collect and share powerful metaphors that help us navigate change and inspire better futures.

Chapters:

  • 01:44: AI's Impact on Work and Human Experience
  • 05:47: AI in the Workplace: Opportunities and Challenges
  • 11:22: Leadership in the Age of AI 
  • 17:11: The Future of AI Interactions
  • 23:08: Legal and Ethical Considerations of AI in Work
  • 25:41: The Untapped Potential of Remote Work
  • 29:08: Balancing Automation and Human Connection
  • 39:55: Embracing AI with Human Agency
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