Ep 18: Crafting the Future: The Power of Vision in Service Design

In the latest episode of our podcast series, we explore the challenge of vision, and its pivotal role in service design within the digital age. You'll learn why a strong, clear vision is critical for organizations to innovate, adapt and lead in their industries, and discover design-led strategies from Engine's book, 'Customer Driven Transformation', to help you develop and implement a vision that will resonate deeply with your customers.

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