North Star

Ep 2: Navigating customer-centricity with Hannah Richardson

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Join us as we dive into SIRVA's transformation towards customer-centricity. We'll delve into the key turning points that nudged SIRVA towards a customer-first approach and their decision to collaborate with Engine.

We'll provide a snapshot of the highs and lows of their partnership with Engine, followed by the tangible outcomes. We'll wrap up the episode, reflect on the challenges and benefits of embracing a customer-centric model, and share some invaluable advice for others on a similar path. Join us for a concise yet insightful journey through SIRVA's transformative experience.
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