---
title: Mastering the Art of Fast & Slow through Service Design
description: In this episode, Oliver King dives into the art of decision-making, as he tackles the Challenge of Fast and Slow.
---

[CXD Podcast ](https://enginecxdesign.com/cxd-podcast)

# [Mastering the Art of Fast & Slow through Service Design](https://enginecxdesign.com/cxd-podcast/ep-19-decisive-pace-mastering-the-art-of-fast-slow-through-service-design)

 Written by [Engine](https://enginecxdesign.com/cxd-podcast/author/engine) | Feb 19, 2024 12:00:00 AM

In this episode, Oliver King dives into the art of decision-making, as he tackles the "Challenge of Fast and Slow." He explores how a lack of balance between rapid action and careful deliberation can lead to disjointed customer experiences, the key signs of imbalance, and the strategies you need to strike the perfect pace.

[View full post](https://enginecxdesign.com/cxd-podcast/ep-19-decisive-pace-mastering-the-art-of-fast-slow-through-service-design)

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